Terms Of Service

Effective Date: June 30, 2026 

These Terms of Service (“Terms”) govern your use of the Pluto AI website and your engagement of Pluto AI’s AI implementation services (the “Services”). By using our website or engaging our Services, you agree to these Terms. If you do not agree, do not use our website or Services. 

1. Eligibility 

Our Services are intended for businesses and professionals acting in a business capacity. By using our Services, you confirm that you are authorized to act on behalf of the company engaging Pluto AI. 

2. Services Provided 

Pluto AI provides AI implementation services, including discovery, design, deployment, and scaling of operational AI workflows, as further detailed in the applicable signed engagement agreement or statement of work (“Engagement Agreement”) between Pluto AI and the client. In the event of any conflict between these Terms and an Engagement Agreement, the Engagement Agreement controls. 

3. Client Responsibilities 

  • Provide accurate, complete, and timely information necessary to scope and deliver the engagement. 

  • Provide reasonable access to relevant systems, personnel, and data required for the engagement. 

  • Comply with all applicable laws in connection with your use of our Services and any deliverables. 

4. Fees and Payment 

Fees are as set out in the applicable Engagement Agreement. Invoices are due as specified in that agreement. Late payments may be subject to fees as described in the Engagement Agreement. Each party is responsible for its own taxes arising from the engagement. 

5. Ownership and License 

Unless otherwise specified in an Engagement Agreement, Pluto AI retains ownership of its pre-existing methodologies, frameworks, and tools. Upon full payment, the client receives a license to use the specific deliverables built for them as described in the Engagement Agreement. Client data and client-specific configurations remain the property of the client. 

6. Confidentiality 

Each party agrees to keep confidential any non-public information shared by the other party in connection with an engagement, and to use it only for purposes of that engagement, except as required by law or otherwise agreed in writing. 

7. No Guarantee of Results 

Pluto AI is committed to a high standard of work and to the engagement structure described on our website (including stopping an engagement where the ROI case does not support proceeding). However, except as expressly stated in an Engagement Agreement, our Services are provided without guarantee of specific business outcomes, and Services are provided on an “as is” basis. 

8. Limitation of Liability 

To the maximum extent permitted by law, Pluto AI’s total liability arising out of or related to the Services will not exceed the fees paid by the client for the engagement giving rise to the claim. Pluto AI is not liable for indirect, incidental, special, or consequential damages. 

9. Termination 

Either party may terminate an engagement as set out in the applicable Engagement Agreement. Pluto AI may suspend or terminate access to its website or Services for violation of these Terms. 

10. Governing Law and Disputes 

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any disputes arising under these Terms will be resolved in the state or federal courts located in New York, New York, unless otherwise agreed in an Engagement Agreement. 

11. Changes to These Terms 

We may update these Terms from time to time. Continued use of our website or Services after changes are posted constitutes acceptance of the revised Terms. 

12. Contact Us 

Pluto AI LLC
New York, NY 
info@plutoautomation.com